Delete Your Account
At Sancticraft, we respect your privacy and give users the ability to request deletion of their account and associated personal data.
How to Request Account Deletion
To request deletion of your account and associated data, please contact us at:
Email: support@sancticraft.com
Please include:
- Your account email address
- The app name associated with your request
- A short message requesting account deletion
What Data Will Be Deleted
When your deletion request is processed, we will delete:
- Your account information
- User profile data
- App usage data associated with your account
- Any stored preferences linked to your account
Data That May Be Retained
Certain information may be retained for legal, security, fraud prevention, or accounting purposes, including:
- Transaction and payment records
- Customer support communications
- Records required by applicable laws and regulations
Retained data is securely stored and deleted after the legally required retention period.
Processing Time
Account deletion requests are typically processed within 7-30 days.
If you have questions about your data, please contact us at support@sancticraft.com.